Terms of Service

1. Introduction

By using ChalPals, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Account Registration

• Users must provide accurate and complete information.
• You are responsible for maintaining the confidentiality of your account.

3. Challenges & Penalties

• Challenges are created and managed by users, not ChalPals. We do not endorse or take responsibility for challenge content.
• By joining a challenge, you agree to abide by the challenge rules, including any penalty amounts set by the creator.
• Missed check-ins result in automatic penalties. Penalty amounts are set by the challenge creator and are capped at $10 per missed check-in.
• Check-ins may include up to 3 photos or 1 video as proof of participation. Media is optional but must be related to the challenge activity if provided. Vulgar, inappropriate, or unrelated media may result in disqualification from the challenge and potential removal from ChalPals.
• If you give up on an active challenge, your penalty is calculated as all missed check-ins to date plus all remaining future check-ins, with a 25% surcharge applied to the total. Giving up on a challenge with payments enabled will result in a charge for this amount.
• If you have an outstanding unpaid balance from a previous challenge, you will not be able to join new challenges with payments enabled until the balance is resolved.

4. Payments & Refunds

• Payment processing is handled by Stripe. By joining a challenge with payments enabled, you authorize ChalPals to charge your saved payment method for any penalties incurred at the end of the challenge.
• Payments are enabled on a per-challenge basis by the challenge creator. Challenges without payments enabled track penalties for accountability purposes only — no money is collected or distributed.
• Penalty charges are non-refundable once processed.
• The total penalty pot is split evenly among participants who successfully complete the challenge without any missed check-ins.
• Penalty amounts are capped at $10 per missed check-in.
• ChalPals is not responsible for disputes between participants regarding challenge fairness or outcomes.

5. Termination

We reserve the right to suspend or terminate your account if you violate these terms.

6. Limitation of Liability

ChalPals is not responsible for any losses incurred from the use of the service.

7. Changes to Terms

We may update these terms from time to time. Continued use of ChalPals after changes means you accept them.

8. Public Challenges

• Creators may make challenges publicly visible on the Discover page.
• Public challenges can be joined by any registered user up to the max participant limit.
• ChalPals does not vet or endorse public challenge content.

9. Invitations

• Challenge creators may invite past co-participants or any person by email address before the challenge starts.
• Invitees who have a ChalPals account will see the invitation on their dashboard and can accept or decline. Accepting an invitation is subject to the same join rules as joining directly, including the 6 PM ET join window, participant limits, and payment method requirements for paid challenges.
• If you are invited by email before you have a ChalPals account, the invitation will appear on your dashboard automatically once you sign up, provided the join window has not yet closed.
• Declining an invitation does not prevent you from joining the challenge via another method (such as a share link) before the join window closes.
• ChalPals may send one automated reminder email and push notification approximately 24 hours before a challenge you were invited to is scheduled to start.
• Email addresses entered by creators for invite purposes are stored only to prevent duplicate invitations and are not used for any other purpose.